Manage your credit card and Everyday Savings Account online
Sign in to Internet Banking
How to register
The benefits of Internet Banking
Convenient
Manage your credit card and Everyday Savings Account online from the comfort of your home
Safe and secure
Sign in securely using unique security codes
Support
Ask questions using 'Chat with us' any time, day or night
Access the app
Registering for Internet Banking also allows you access to the
Need help getting back on Mobile or Internet Banking?
Whether you've forgotten your sign in details or locked out of Internet Banking, our handy Mobile and Internet Banking access help tool can help you get back online.
Use tool If you've forgotten your details, you can reset them using our help tool
Register for Internet Banking
Follow our simple step by step guide to get you up and running online.
Register now for Internet Banking
Compare our digital services
If you have an M&S Credit Card you can: | Internet Banking | M&S Banking App |
---|---|---|
Complete a balance transfer | ||
View your credit card PIN | ||
Sign in using your fingerprint or face | ||
Confirm your online payments | ||
Receive spend notifications | ||
Pay your credit card bill | ||
Access our 'Chat with us' service | ||
Change your contact details | ||
Activate your credit card | ||
View your monthly statement | ||
Change your credit limit |
Get the app
Once you have registered for Internet Banking, you can then download and set up our banking app.*
With the app you can carry out your day-to-day banking in the palm of your hand for your M&S Credit Card.
Get the app
* Available on compatible devices
Have a question about our digital banking services?
Just ask our Virtual Assistant to see if it can help.
Just askour Virtual Assistant
Frequently asked questions
How do I view my statements within Internet Banking?
To view your statements within Internet Banking, simply:
- Sign in to Internet Banking
- Select 'View statements' under 'Quick links'
- Select the account you want to see your statement for from the drop-down menu (credit card or Everyday Savings Account)
- Then, select the statement date you want to view and it will automatically download as a PDF
How do I sign in to Internet Banking using an M&S PASS?
To sign in to Internet Banking, you'll need to generate a unique single-use security code, using either a Digital M&S PASS (within the M&S Banking App), or a physical M&S PASS.
Using the M&S Banking App
- Go to the Internet Banking sign in page and enter your username
- You'll then be asked to enter your security code. To generate this code launch your M&S Banking App, but do not sign in
- Tap the 'Generate security code' option at the bottom of the page, and then select 'Internet Banking - Sign in code'
- Enter your 6 digit Digital M&S PASS PIN, or use your fingerprint or face to generate a 6 digit security code
- Enter the security code generated in to the box on the sign in to Internet Banking screen
Using a physical M&S PASS
- Go to the Internet Banking sign in page and enter your username
- You'll then be asked to enter your security code. To generate this code, you'll need to use your physical M&S PASS
- Switch on your M&S PASS - press and hold down the green (bottom right hand) button for 2 seconds to turn on your M&S PASS, then enter your PIN. Now press the green button to generate a single-use security code
- Enter this code on the Internet Banking sign-in screen and click 'Sign in'
You'll also find some useful videos on our page.
How do I update my personal details within Internet Banking?
- Sign in to internet banking
- Select ‘Update your personal details’ under ‘Quick links’. Find the details you’d like to update and select ‘edit’
- Follow the instructions on the screen. You will need your M&S PASS to verify your changes
You can also visit our update your contact details page.
How do I check for secure messages within Internet Banking?
- First make sure you are signed in to M&S Internet Banking
- Select 'Your messages' under 'Quick links'
- On the next screen, you'll see all messages we have sent you in your inbox. The ones with a green mark next to the subject title are new messages that you haven't read
- To view a message, click the subject title
- You can delete or print messages using the buttons at the bottom of the screen
Important documents
Digital banking terms
You may require Adobe PDF reader to view PDF documents. Download Adobe Reader(opens in a new window)
Our Digital Security Promise
We want you to feel safe using our digital services, find out more about our security promise.
Find out moreabout our Digital Security Promise
Explore more
An M&S PASS generates a unique, single use security code that you'll need to enter when you sign in to Internet Banking.
Explore digital banking
Set up digital banking for your credit card or Everyday Savings Account, and access your accounts safely and securely at your convenience.
Banking app
Securely sign in, view balances and make payments. All from our banking app.